Returns & Refunds Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. You can contact us with proof of purchase, clear pictures and clear videos of the product to start a return. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. The package has to be in Original packaging. Returns: Keep in mind that returning items to our warehouses may take longer than expected. This means it could take up to approximately 10-30 days or more for the product to make its way back to us. Please be patient during the timeframe, we understand all our customers, you are our top priority. You can always contact us for any return.
Damages and Issues With Your Product
Please inspect your order upon receipt and contact us within 48 hours if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and resolve it for you. We require both a video and pictures of the product to proceed. All product sizes are listed clearly. If a customer fails to read the size information and purchases an item that does not fit, we are not responsible for any inconvenience caused. Please ensure you check the size before making your purchase.
Exchanges / Replacements
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know immediately after the refund begins. On approval, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
International returns will be at the customer's expense. Once approved, the customer may ship the product back to us to receive a full refund.
Contact us to start a return
