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About us

Looking for products and gifts for yourself, your loved ones and entourage including pets can be tough. In today's market, there's a lot out there, and it's hard to know what's good. Sometimes, you buy something, and it breaks soon after. But we're on a mission to change that! We're working to enhance our products and revolutionize the industry. That's why we launched our own specialty store – V.I.P Digital Presence/vipdigitalpresence.net

1) What we offer

We love humans and pets, but like you, getting the quality we want isn't always easy. That's why we're here to bring you the best products you've been craving! Every item we offer is carefully chosen and checked for quality. Because, for us, only the absolute best will do!

2) Our Inspiration

When we researched the public's demand for a dependable, respected, and trustworthy gifts for your loved ones and pets products company, we took it upon ourselves to transform how people purchase and sell these products. With passion and commitment, we worked tirelessly. No more settling for low-standard products! We're here to ensure that everyone has a reliable source for the high-quality items they've always desired.

3) Our Mission & Vision

Our mission is to provide customers the opportunity to purchase high-quality products all in one place. We aim to ensure everyone has access to safe, reliable, and innovative products at a price that brings joy, and with a quality that exceeds expectations. Bringing happiness and positivity to every customer who chooses us is our ultimate goal.

4) Our core values:

A) Trust is the foundation of our relationships. By consistently delivering genuine products, accurate information, and exceptional service, we aim to build lasting trust with our customers.

 B) Our team goes above and beyond to provide personalized support and compassionate care. We believe in making a positive impact on the lives of our customers, ensuring their well-rounded connection and happiness.

C) We conduct ourselves with honesty, ethics, and professionalism. We take responsibility for our actions and uphold the highest standards in delivering the best products possible.

D) We embrace innovation as a driving force in our quest to enhance delivering the best product possible. By staying at the forefront of advancements in technology, ideas, and processes, we continuously improve our offerings.

Have a question?

Give us an email by anytime, we endeavor to answer all inquiries within  24 hours on business days. We will be happy to answer your questions.

 

 

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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States and worldwide

How long will it take to receive my order?

Orders are processed in 1-3 days and usually delivered within 8-13 days. During peak times, slight delays may occur. We’ll notify you of any significant delays. For more information, see our Shipping Policy.

What carriers are used for your shipments?

We work with multiple carriers to offer worldwide shipping. The most common are USPS, UPS, the Post Office, Yun Express, and a few others.

Returns and Refunds

How do I return a product?

To initiate a return, ensure items are sent back within 30 days of order receipt. Items must be unworn/unused, with tags attached, and original packaging intact. Reach out to us to start the return process.

How long will it take to receive my refund?

Refunds are typically handled within 7 days of receiving the item(s). Your bank's processing time may extend this period.

Programs

What is our affiliate program?

Earn extra income with our Affiliate Program offering a competitive 10% commission and convenient bi-weekly payouts. click here to learn more.

What are the benefits of buying from V.I.P Digital Presence?

One of the benefits of buying with V.I.P Digital Presence is our rewards program. After each purchase, you earn credits that are automatically converted into points. These points can be redeemed for discounts on future purchases, giving you more value every time you shop with us, we offer good quality products, competitive shipping time and many others benefits

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